Do you accept returns?Updated a month ago
Do You Accept Returns?
Yes, we accept returns within our 30-night sleep warranty period.
How to Request a Return
- If the product is unused, email our Customer Support team at [email protected] and we’ll provide you with return options and details.
- If the product is used, a restocking fee of $30 will apply to all returns due to hygiene and disposal fees.
Important Notes on Returns
- Restocking Fee: This fee helps cover the environmental impact, including hygiene and disposal costs associated with used returns. We thank you for your contribution to a more sustainable future.
- Hygiene Policy: For hygiene reasons, we cannot accept returns outside the 30-night warranty period.
If you wish to initiate a return, email our friendly customer service team at [email protected]
Important Note
- Free or promotional items are not eligible for exchange or refund.