Can I cancel my order?Updated 4 months ago

We understand that sometimes you may need to make changes or cancel an order. Here’s what you need to know about our cancellation policy:

Review Your Order Carefully

Please take a moment to review your items and details carefully before completing your purchase. Our order process is automated to ensure products are distributed quickly and accurately.

How to Request a Cancellation

• All cancellation requests must be submitted via email to our support team at [email protected] within 12 hours of placing your order.
• Be sure to include your order number in your email to expedite the process.

Important Notes on Cancellations

• While we do our best to accommodate cancellations within the 12-hour window, we cannot guarantee cancellations after this period.
• Once an item is assigned tracking information and shipped, it cannot be canceled. If your order has shipped and you wish to return it, please refer to our Returns & Refunds policy for further assistance.

Thank you for your understanding! If you have additional questions or need help, contact our support team at  [email protected]