Shipping Questions

Do you ship Worldwide?

The Grounding Co offers Free Tracked shipping on all orders over 100$.

How long does the shipping take?

We understand that you’re excited to receive your order! Here’s an overview of our shipping methods and delivery times:

I made a mistake on my shipping address, can I change it?

You can change your shipping address within 12 hours of placing your order. Please contact us immediately with your order number and the correct address. The more information you provide, the quicker we can process your request. While we cannot guara

Will I get a tracking number after making an order?

Yes! All orders will include a tracking number. It will automatically be sent to your email. You can track your order directly at our site, by clicking here.

How do I track my order?

As soon as your package is shipped, you will receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.If there is a problem with your trac

What should I do if my order hasn't arrived?

If your order has not arrived within the estimated timeframe, please:. If your order is outside the current timeframe, contact our Customer Support Team at [email protected] so we can investigate and resolve the issue for you promptly. We appreci